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  • Answer count
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  • First answer
    April 21, 2014
  • Last answer
    January 10, 2017
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MitchE's Answers
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What do the InstaDry regular and long measure?

There are length measurements in inches for all Pad's except the two InstaDry pad's.
What do the InstaDry regular and long measure?
thanks for your question. In the InstaDRY family of products, the regular is 12" and the long is 13". If need be, you can find both products here at TENA.us. Thanks!
1 week, 1 day ago
Customer avatar
by
MitchE
TENA Customer Service
 

Do you have any incontinent pads with wings

thanks for your question. We do offer the TENA Stylish Ultra Thin Pad with Wings for those with light bladder leakage and it can be ordered from here at TENA.us (http://www.tena.us/serenity-stylish-ultra-thin-pads-wings/5413454314,en_US,pd.html). We do not offer larger pads as the thickness of the pad does not allow wings to help the product stay in place. If you have further questions, please call 1-866-ASK-TENA
1 week, 1 day ago
Customer avatar
by
MitchE
TENA Customer Service
 

what are the best womens underware?and max pads?

Female incontinince products seem to work best for me.
Thanks for your question. The best product for your situation depends on several factors. We suggest, if you're having issues finding the right product for you, call our call center at 1-866-ASK-TENA and let one of our representatives help you decide which product can best control you're urine leaks.
1 week, 1 day ago
Customer avatar
by
MitchE
TENA Customer Service
 
60% More Coverage than Depend Night Defense* and No Leaks in Testing** Enjoy sweet dreams with new TENA Overnight Underwear with a sleep easy design for superior absorbency and odor control to manage incontinence. TENA® Overnight Underwear is great for use at night with a secure barrier system and lie-down protection to keep you feeling fresh and dry throughout the night. Experience the triple protection from leaks, odor, and moisture with new TENA Overnight Underwear. Waist Size: Medium (32"-42") Large (39" - 52") Extra Large (47" - 66")
 

Just received the sample kit. Which side is the front?

Thanks for your question. The back of the TENA Overnight Underwear is identified by the wider absorbency zone designed to catch leaks better while lying down. If you have more questions, please call 1-866-ASK-TENA and one of our customer service representatives can help you further.
2 weeks, 1 day ago
Customer avatar
by
MitchE
TENA Customer Service
 

What is the next pad up from the overnight pads

Thanks for your question. The TENA Overnight Pad is our widest most absorbent pad. Depending on the level of leakage you're experiencing you may consider stepping up to our Absorbent Underwear products. These items are designed with an absorbency zone larger than would be possible in a pad and have cotton like elastic leg gathers similar to regular underwear that help prevent leaks. They may help if you find the Overnight Pad isn't absorbent enough for your needs. These products are available here at TENA.us and at select retailers.
2 weeks, 1 day ago
Customer avatar
by
MitchE
TENA Customer Service
 
Take the worry out of wearing protective briefs. Get Fearless Protection™ with TENA® Classic Briefs, which we've made more comfortable and discreet than ever before. TENA® Brief line features a flexible design with enhanced discretion, and protection for moderate to heavy bladder and/or mild bowel incontinence with security against leakage. TENA® Classic Briefs are also suitable for moderate fecal incontinence. Hook tabs allow repeated refastening to ensure a secure fit around the body with minimum leakage. Available in Waist/Hip Sizes: Medium (34"-47"), Large (48"-59"), X-Large (60"-64")
 

Do you need to use baby powder?

Hello and thanks for your question! TENA Briefs do not require that you use baby powder when using these products. The absorbent material pulls moisture away from your body and leaves you feeling dry. However, depending on the amount of time between changes, you may find it helps. While not necessary, baby powder wont affect the absorbent or odor absorbing properties of our briefs.
2 weeks, 1 day ago
Customer avatar
by
MitchE
TENA Customer Service
 
Get Fearless Protection™ that fits. TENA® Bariatric Briefs are specially designed for larger and taller people. Enjoy maximum comfort with a customizable fit. For Waist/Hip Sizes: 64"-95"
 

Do you have any discount on 3X L diaper?

Need some kind of discount for my grand mother,we like the product but they are to high for a case.please help!
Thanks for your question! We do not offer a discount on individual purchases of our products, but we do offer a 5% discount on all purchases that take advantage of our TENA Subscribe and Save Program. For more questions please contact 1-866-ASK-TENA
4 weeks ago
Customer avatar
by
MitchE
TENA Customer Service
 

what do the overnight pad look like

Thanks for your question. You can see a close up of our Overnight Pad here (http://www.tena.us/serenity-overnight-pads/5740057400,en_US,pd.html)
4 weeks ago
Customer avatar
by
MitchE
TENA Customer Service
 

My husband uses an ex-large depend and large pad and there is leakage. what do you have that would help with this problem?

Thanks for your question. We suggest you try the TENA Overnight Underwear. This is a pull up underwear product designed with extra leakage protection whether you're standing up, sitting, or laying down.

If you still have issues with leakage you may want to try one of our TENA brief products. Briefs are our most absorbent products and might help if our TENA Overnight Underwear does not.

We do not suggest combining pad and underwear products as the pad can interfer with the underwears absorbency and prevent things from performing their best.
4 weeks ago
Customer avatar
by
MitchE
TENA Customer Service
 

Can I get a #5 pad in the long length?

Thanks for your question! The TENA Ultimate Pad is only available in regular length and does not come in a longer form. We are always looking to innovate our our Pad products and will consider this in future product innovations.
4 weeks ago
Customer avatar
by
MitchE
TENA Customer Service